What kind of plants do you sell?
Our collection is carefully curated to mainly include indoor tropical plants, trees, succulents, and cacti. Each plant is handpicked to ensure the highest quality and is perfect for adding a touch of nature to any indoor setting.
How do I care for my new plant?
We're here to guide you through your plant parenthood journey. If you have any doubts or questions about caring for your new plant, please email us at firstname.lastname@example.org or DM us on Instagram at @plantsalive. Our team is always ready to provide personalized advice and support.
How often should I water my plant?
The frequency of watering varies depending on several factors, including the type of plant, the lighting conditions, and the humidity levels in your space. We're happy to help you figure out the best watering schedule for your new plant.
Do you offer delivery?
We're excited to announce that delivery options will be available soon! Stay tuned to our website and social media platforms for the official announcement and more details.
Can I order plants online?
Yes, we do accept online orders. Currently, we provide curb-side pick up and pick up at our pop-up locations. This way, you can shop for your favorite plants from the comfort of your home and pick them up at your convenience.
What is your return/exchange policy?
As a part of our commitment to quality, we thoroughly inspect all our plants for pests and provide constant maintenance. Due to the nature of our products, we don't offer exchanges or returns on plants. We appreciate your understanding in this regard.
What if my plant gets sick or dies shortly after purchase?
While we make every effort to ensure the health and longevity of our plants, sometimes a plant might take some time to adjust to its new environment. If you notice your plant struggling, don't hesitate to bring it back in and we'll provide guidance and assistance.
Do you offer any planting services?
Absolutely! To help you create the perfect green space, we offer a range of services, including repotting and private home landscaping. Our team of experts will work closely with you to understand your needs and transform your space.
How do I know which plant is right for my space?
Choosing the right plant for your space can be challenging. But don't worry, our friendly greenhouse staff are here to assist. Based on your space's conditions and your personal preferences, we'll help guide your choice to ensure you and your new plant are a perfect match.
Do you provide gift options?
Yes, we certainly do. Plants make great gifts, and we have a range of options suitable for any occasion. Please get in touch to find out more about our plant gift options.